Frequently Asked Questions
Everything you need to know about shopping with White Fox.
How long does shipping take?
We offer Express Shipping worldwide. Domestic orders typically arrive within 1-3 business days, while international shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We accept returns for store credit within 30 days of receiving your order. Items must be in original condition with all tags attached. Please note that sale items and intimates are final sale.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay, Klarna, and Sezzle for interest-free installments.
How do I know what size to buy?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our customer service team for specific measurements.
Do I have to pay international customs duties?
Shipments to certain countries may be subject to import duties and taxes. These charges are the responsibility of the customer and are determined by your local customs office.